Easy Cash, leader in the second-hand market
Easy Cash, a major player in the second-hand market in France, has faced growing challenges in a rapidly changing sector. The company wanted to optimize its internal processes and strengthen its ability to adapt to changes in the market, while maintaining its leadership and quality of service.
Our approach: audit and customised solutions
Audit phase
Faced with these complex challenges, we have adopted a methodical approach, starting with an in-depth diagnosis. This preliminary phase enabled us to :
- Analyse existing processes
- Identify friction points
- Assess the organisation’s agile maturity
- Understand the specific needs of the teams
Solutions implemented
Following this audit, and in close collaboration with the Easy Cash teams, we developed and deployed a set of tailored solutions covering several strategic areas of intervention:
- Training teams in agile principles and practices
- Implementation of Scrum ceremonies adapted to the context
- Creation of Kanban boards to visualise workflows
- Implementation of visual collaborative tools
- Coaching and supporting the team over the medium term
Concrete results of the transformation
Our support has produced tangible results:
- Reduced time to market thanks to a better definition of value and objectives
- Easier prioritisation thanks to visual management
- Significant improvement in customer satisfaction
- Improved team communication
- Improved collaboration within the product team (Easy Cash / Clever Age)
- Increased employee commitment
- Greater ability to adapt to market changes
The benefits of agility for the retail sector
This transformation illustrates the key benefits of agility in retail:
In the retail sector, where trends and buying behaviour are changing rapidly, agility is a major competitive advantage. It enables retailers to adapt their processes in real time, while fostering a culture of continuous improvement. This approach not only strengthens communication between teams, but also puts the customer at the heart of priorities, enabling better anticipation and response to customer needs.
“The agile support provided by Clever Age enabled us to become more efficient and responsive, while strengthening the involvement of the entire product team. The benefits were almost immediate, both in terms of optimising staff time and the ability to deliver measurable value quickly.”
Laureen GODIE, Product Owner at Easy Cash
Conclusion
Would you also like to carry out a successful agile transformation within your organisation? The Clever Age team has the expertise and proven methodology to help you make this transition, particularly in the retail sector. Contact us to discuss your challenges and build your path to agility together.
