Consulting Study – Back End Platform Replacement

Customer review

April International provides IPMI (International Private Medical Insurance) for Individuals, Families and Corporates.  April International Care has presence in twelve countries including seven across Asia including Hong Kong, Singapore, Vietnam, Thailand, China PRC, Philippines, Indonesia.

Context

Today April relies on a legacy platform to support key functions such as Plan Management, Application process, Policy Management, claims adjudication and payment management. The platform was custom-built 17 years ago and is not designed to support the long term vision of an open and scalable solution to sustain the growth of the business across the region.

Objectives

April International Asia has chosen Clever Age to help them define a platform replacement strategy, vendor and architecture. April relies on Clever Age study to identify an new plateform to match country specific business rules including data and analytics management.

Scope of mission

Clever Age’s role is to collect high-level functionalities, technical requirements, priorities to define a long term architecture vision, and migration roadmap. We also performed a market landscape study to shortlist vendors for the replacement of the actual platform.